Here is outlined a modern web and workorder system, maintained not in complicated websites and database systems, but in files, emails and Google Drive.

Imagine you run an accounting or law firm or any kind of organisation where work is delegated and you need visibility on who is doing what in your organisation, what the scope and breakdown of a task is, the full details and context, bottlenecks, reasons for delay, inter team coordination and communication, customer satisfaction and accounting.

Records are physical, details are shared in person or in messages and you do not as yet have a single place that consolidates activity, nor a website that helps streamline and implement consistent process and documentation.

I am Imran, builder of software solutions and business applications for over 25 years.

I propose a file based website builder which is the point of departure for Email and Google workspace based operations.

Stop endlessly whatsapping or sending mails that soon get lost. Use email, yes, but let it originate from a series of templates that your staff fill as work comes in and gets sent to your client. For example of our work and follow up email formats, look at our services section.

Don't send files, rather maintain records in Google Drive and email the links internally and to your customer. This keeps everything organized and easy to find. GMail automatically checks permissions and the file links are tamper proof. Either give to “anyone with the link” or restrict access only to those people that the email is sent to. If forwarded, you can require a request for access. These Google Workspace solutions are built with Information Security in mind.

Websites, using my unique AmadeusWeb Spring builder do not require logins or databases and nothing sensitive is stored online.

Files for web content including structured email templates are backed up to a public github repository which maintains a history of what was changed or added and when.

If you use one email thread per client task or request, there is no visibility to the team or its leads and departmental heads. Instead, an assistant or coordinator can feed the email subject along with client details into a sheet along our unique email thread id or ticket number where a link to that email, all client communication and an internal drive of the client or task is all available at hand.

Owners, Assignees, Status, Notes and Dates at each point in the workflow can also be tracked in the excel so you know what tasks are overdue or completed and why. Integration with Google calendar to set internal deadlines, renewals and follow up meetings with the client are also possible. A demo of this can be had on request.

Since task is tracked and the internal mail trail can quantify work done, invoice creation for services rendered and payouts to staff based on per workorder incentives can also be managed easily.

Teams and practices can use customized email templates to create workflows and reporting also is achievable.

The excel can be indexed by task type, department, owner and client and archived monthly. Advanced dashboards that read years can be developed once enough data starts coming in and we realize pain points in terms or visibility and process.

I work based on time. The platform is based on decades of experience and is built to collect information. All your info stays in Google Workspace and security is tight as there are no databases and system vulnerabilities.

For a discussion on your current process, pain points and year on year goals for an integrated solution, feel free to contact us

Imran Ali Namazi, +91.9566166880 imran@joyfulearth.org 5th Jul 2026